1. Brief Description of Accessible Information Standard

    The Accessible Information Standard (AIS) course educates individuals and organisations on their obligations under the AIS, a legal requirement in many countries to ensure disabled people have equitable access to information and communication.
  2. Brief Description of Customer Care

    The Customer Care course is a comprehensive training program designed to enhance individuals' ability to provide excellent customer service. It covers various topics, focusing on developing a customer-centric perspective.
  3. Module 3: Effective Communication

    After finishing this section, you ought to be able to show that you understand what abilities are necessary for effective communication.
  4. Module 2: Dealing with Customers

    After completing this section, you should be able to show that you understand why consumers are unhappy and why it's critical to meet.
  5. Module 1: Introduction

    After completing this section, you should be able to illustrate your grasp of the following: instances of good first impressions; instances of bad first impressions.
  6. Module 2:Understanding Domestic Abuse

    After completing this section, you should be able to show that you understand the following topics: common misconceptions about domestic abuse; the various types of abuse; how to recognise domestic abuse.
  7. Module 3: Recognising, Responding to, and Referring Domestic Abuse

    After finishing this section, you ought to be able to show that you understand: how to identify, handle, and report situations of domestic violence in an efficient manner.
  8. Module1:Introduction

    After completing this section, you should be able to show that you understand the following: The definition of domestic abuse as set forth by cross-government statutes, Statistics on the prevalence and trends of domestic abuse from the Office for National Statistics (ONS).
  9. Brief Description of Domestic Abuse Level 1

    The Domestic Abuse Level 1 course is an important training programme that aims to give people a basic idea of domestic violence and how complicated it is. This course aims to teach people about domestic violence and give them useful skills.
  10. Module 4: Good Working Practices

    After reading this section through: you should know how to reduce your risk of food poisoning by using excellent working procedures.