Module 2: The Scope of the Accessible Information Standard
Easy
9 mins
Waleed Khalid
Upon completion of this section, you should be able to demonstrate an understanding of the scope of the AIS, who else the AIS supports.
Module 1: Introduction
Easy
7 mins
Waleed Khalid
Upon completion of this section, you should be able to demonstrate an understanding of what the Accessible Information Standard (AIS) is?
Brief Description of Accessible Information Standard
Easy
3 mins
Waleed Khalid
The Accessible Information Standard (AIS) course educates individuals and organisations on their obligations under the AIS, a legal requirement in many countries to ensure disabled people have equitable access to information and communication.
Brief Description of Customer Care
Easy
2 mins
Waleed Khalid
The Customer Care course is a comprehensive training program designed to enhance individuals' ability to provide excellent customer service. It covers various topics, focusing on developing a customer-centric perspective.
Module 3: Effective Communication
Easy
47 mins
Waleed Khalid
After finishing this section, you ought to be able to show that you understand what abilities are necessary for effective communication.
Module 2: Dealing with Customers
Easy
11 mins
Waleed Khalid
After completing this section, you should be able to show that you understand why consumers are unhappy and why it's critical to meet.
Module 1: Introduction
Easy
6 mins
Waleed Khalid
After completing this section, you should be able to illustrate your grasp of the following: instances of good first impressions; instances of bad first impressions.
Module 2:Understanding Domestic Abuse
Easy
22 mins
Waleed Khalid
After completing this section, you should be able to show that you understand the following topics: common misconceptions about domestic abuse; the various types of abuse; how to recognise domestic abuse.
Module 3: Recognising, Responding to, and Referring Domestic Abuse
Easy
30 mins
Waleed Khalid
After finishing this section, you ought to be able to show that you understand: how to identify, handle, and report situations of domestic violence in an efficient manner.
Module1:Introduction
Easy
6 mins
Waleed Khalid
After completing this section, you should be able to show that you understand the following: The definition of domestic abuse as set forth by cross-government statutes, Statistics on the prevalence and trends of domestic abuse from the Office for National Statistics (ONS).
