After completing this section, you should be able to understand: The security measures required within a medical practice How to protect Controlled Drugs (CDs) and related materials The importance of preventing unauthorized access to prescriptions and medical supplies Module 10 : accountable officers
After completing this section, you should be able to understand: The role and responsibilities of the Accountable Officer The types of concerns that can be reported regarding Controlled Drugs (CDs) The actions required in the event of a serious incident Module 11: Procedure for the Destruction of Date-Expired Controlled Drugs from stock
After completing this section, you should understand: Who is authorized to witness the destruction of date-expired Controlled Drugs (CDs) What information must be recorded in the Controlled Drugs Register (CDR) when CDs are destroyed Module 12 : CDs returned by patients or their relatives
After completing this section, you should understand: What procedures should be followed when patients or their relatives wish to return Controlled Drugs (CDs) to a practice Module 13 : standard operating procedure
Upon completion of this section, you should understand: What a Standard Operating Procedure (SOP) for Controlled Drugs should include Introduction to Emergency First Aid at Work (EFAW)- part 2
There’s no fixed list of what a first aid kit must contain—it should be based on a first aid needs assessment. The first aider or appointed person is responsible for restocking and checking expiry dates. Introduction to Emergency First Aid at Work (EFAW) - Part 1
This Emergency First Aid at Work (EFAW) refresher course is designed to reinforce and build upon the knowledge you gained during your initial practical first aid training. It serves as a reminder and update to help you maintain your confidence and competence as a qualified emergency first aider in the workplace. Module 2 : types of communication
After completing this section, you will understand: How body language influences communication How tone and delivery affect how messages are received Different communication systems Examples of positive and negative language Why listening skills are essential Module 6: confidentiality
After completing this section, you will understand: Why confidentiality is a fundamental principle in healthcare The importance of protecting confidential information The key principles that underpin confidentiality Situations where confidentiality may need to be lawfully breached Module 5 : Reducing barriers to effective communication
After completing this section, you will understand: Why reducing communication barriers is essential for effective interaction