1. Module 5: Considerations for Implementation Leads

    After completing this section, you should show comprehension of AIS implementation.
  2. Module 4: The Impact of Implementing the Standard

    Upon completion of this section, you should be able to demonstrate an understanding of: how the AIS impacts individuals, the specific benefits of the AIS.
  3. Module 3: The Key Requirements

    Upon completion of this section, you should be able to demonstrate an understanding of the five basic steps which make up the AIS - and an overview of the requirements.
  4. Module 2: The Scope of the Accessible Information Standard

    Upon completion of this section, you should be able to demonstrate an understanding of the scope of the AIS, who else the AIS supports.
  5. Module 1: Introduction

    Upon completion of this section, you should be able to demonstrate an understanding of what the Accessible Information Standard (AIS) is?
  6. Brief Description of Accessible Information Standard

    The Accessible Information Standard (AIS) course educates individuals and organisations on their obligations under the AIS, a legal requirement in many countries to ensure disabled people have equitable access to information and communication.
  7. Brief Description of Customer Care

    The Customer Care course is a comprehensive training program designed to enhance individuals' ability to provide excellent customer service. It covers various topics, focusing on developing a customer-centric perspective.
  8. Module 3: Effective Communication

    After finishing this section, you ought to be able to show that you understand what abilities are necessary for effective communication.
  9. Module 2: Dealing with Customers

    After completing this section, you should be able to show that you understand why consumers are unhappy and why it's critical to meet.
  10. Module 1: Introduction

    After completing this section, you should be able to illustrate your grasp of the following: instances of good first impressions; instances of bad first impressions.