1. Module 2: NHS Counter Fraud Authority

    After reading this section, you should know the following: What the NHS Counter Fraud Authority is; What a Local Counter Fraud Specialist does.
  2. Brief Description of Counter Fraud

    The "Counter Fraud" course covers fraud prevention tactics, methods, and best practices across industries. This course teaches professionals in banking, law enforcement, healthcare, and corporate governance how to recognise, prevent, and react to fraud.
  3. Module 1: Understanding Fraud

    Upon completion of this part, you should know what fraud is, who might commit fraud, and how anyone might commit fraud.
  4. Module 3: Accidents and Near-miss Incidents

    Upon completion of this section, you should be able to demonstrate an understanding of: who should report an accident or near-miss incident & when a report should be completed.
  5. Module 2: RIDDOR

    Upon completion of this section, you should be able to demonstrate an understanding the purpose of RIDDOR and what should be reported.
  6. Module 1: Accident and Incident Reporting

    Upon completion of this section, you should be able to demonstrate an understanding of: when and how to report incidents and how to be aware of incidents and near misses.
  7. Brief Description of Accident and Incident Reporting

    The Accident and Incident Reporting course provides comprehensive training on the procedures and protocols involved in documenting and reporting workplace accidents and incidents.
  8. Module 4: Handling a Complaint

    After finishing this section, you ought to be able to show that you understand: how to respond to a complaint.
  9. Module 3: Receiving a Complaint

    After completing this section, you should be able to show that you understand the following: • where and how someone can file a complaint on behalf of another person.
  10. Module 2: Roles and Responsibilities

    After finishing this section, you have to be able to show that you comprehend the following: the roles and duties of persons participating in the organization's complaints procedure.