1. Module 4: The Service Directory

    After completing this part, you should be able to: Define a service directory, Explain its use, Highlight the significance of frequent updates.
  2. Module 5: Red Flags

    You should be able to: Define red flags, Recognise them after finishing this section, Adhere to practice procedure when recognising a red flag.
  3. Module 3: Effective Engagement

    After completing this section, you should be able to: Describe the role of a health navigator, Understand patient resistance to appointment booking, Identify good and bad practices in patient communication.
  4. Module 2: Your Role as a Health Navigator

    After completing this section, you should be able to: Understand nine competency domains, Communicate effectively, Support access to services
  5. Module 1: Introduction

    By the end of this part, you should be able to explain: Why health navigation is necessary, How it will improve services,The advantages to patients.
  6. Brief Description of Health and Navigation

    Health Navigation is a thorough training programme that teaches people how to navigate the complicated healthcare system. This course addresses healthcare access, patient advocacy, and health literacy.
  7. Module 5: Case Studies

    This section is about case studies which will improve your understanding of the Being Open process.
  8. Module 3: The Ten Principles of Being Open

    Once this section is finished, you should be able to show that you understand the following: The ten principles of being open; How to appropriately communicate with carers and/or service users in the event of a patient safety incident;
  9. Module 1: Introduction

    After completing this section, you ought to be able to show that you understand Being Open in general.
  10. Module 2: Being Open and the Benefits

    After finishing this section, you should be able to show that you understand what an open and fair culture looks like and why it is beneficial to be open.