Upon completion of this section, you should be able to demonstrate an understanding of: when and how to report incidents and how to be aware of incidents and near misses.
Brief Description of Accident and Incident Reporting
Easy
3 mins
Waleed Khalid
The Accident and Incident Reporting course provides comprehensive training on the procedures and protocols involved in documenting and reporting workplace accidents and incidents.
Module 4: Handling a Complaint
Easy
38 mins
Waleed Khalid
After finishing this section, you ought to be able to show that you understand: how to respond to a complaint.
Module 3: Receiving a Complaint
Easy
6 mins
Waleed Khalid
After completing this section, you should be able to show that you understand the following: • where and how someone can file a complaint on behalf of another person.
Module 2: Roles and Responsibilities
Easy
2 mins
Waleed Khalid
After finishing this section, you have to be able to show that you comprehend the following: the roles and duties of persons participating in the organization's complaints procedure.
Module 1: Introduction
Easy
2 mins
Waleed Khalid
After completing this section, you should be able to show that you understand the following: the NHS Constitution's provisions regarding individuals' rights to file complaints; the process for filing complaints.
Brief Description of Complaints
Easy
2 mins
Waleed Khalid
The "Complaints" course teaches learners how to handle complaints in professional contexts. This training teaches how to handle customer, employee, and internal complaints professionally, empathetically, and efficiently.
Brief Description of Information Governance
Easy
2 mins
Waleed Khalid
The Information Governance course is a comprehensive educational initiative that teaches fundamental principles, policies, and procedures for efficient information administration within organizations.
Module 1: Introduction
Easy
3 mins
Waleed Khalid
This section should enable you to comprehend: an explanation of the three components of data security; the terminology and principles of information governance.
Module 2: Information and the Law
Easy
4 mins
Waleed Khalid
Demonstrating comprehension of the following should be achievable upon the conclusion of this segment: The various categories of information.
