1. Brief description

    After completing this section, you should understand: How hazardous substances can affect people in the workplace How COSHH (Control of Substances Hazardous to Health) legislation provides protection How UK REACH regulations ensure safe use of chemicals by organizations and suppliers The responsibilities of both employers and employees under COSHH Common misconceptions about handling hazardous substances
  2. Module 5 : Escalating and emergency behaviors

    After completing this section, learners will understand: How to respond during escalating/emergency situations Why compassion, empathy & reassurance are essential The primary technique for de-escalating behavior Additional strategies that support de-escalation The importance of post-incident support after serious events
  3. Module 6 : Debriefs

    What a debrief is and how to arrange one How to support staff following exposure to challenging behavior When and how debriefs should be scheduled
  4. Module 4 : Managing risk and assessing behaviors

    By the end of this section, learners should understand: How risk assessment helps prevent challenging behavior When risk assessment may not be feasible Key risk factors that increase the likelihood of challenging behavior Elements involved in safely managing risk
  5. Module 3 : Good Communication

    After completing this section, you should be able to understand: Why effective communication is important How communication relates to challenging behavior Techniques that support positive and respectful communication
  6. Module 2 : understanding and recognizing challenging behavior

    By the end of this section, you will understand: How challenging behavior may present in different individuals The role of antecedents and triggers in behavior escalation Common early warning signs to look out for How person-centered approaches reduce behavior that challenges The purpose and process of recording behavior using ABC charts Functional assessments and behavior formulations as support tools
  7. Module 1 : what is challenging behavior

    After completing this section, you will be able to explain: What challenging behavior means Why individuals may display behavior that challenges others
  8. Brief Description of Challenging Behavior

    After completing this section, you will be able to explain: What challenging behavior means. Why an individual may display behavior that challenges others.
  9. Module 4 : spillages and accidents involving waste

    By the end of this section, you should be able to explain: How to respond correctly to spills or accidents involving waste. How to manage sharps injuries safely and effectively.
  10. Module 3 : Waste color codes, Types of Waste and the correct disposal

    After completing this section, you will be able to: Understand different waste color codes Identify examples of waste types Select the correct container for each waste category