Upon completion of this part, you should know what fraud is, who might commit fraud, and how anyone might commit fraud.
Module 3: Accidents and Near-miss Incidents
Easy
22 mins
Waleed Khalid
Upon completion of this section, you should be able to demonstrate an understanding of: who should report an accident or near-miss incident & when a report should be completed.
Module 2: RIDDOR
Easy
1 mins
Waleed Khalid
Upon completion of this section, you should be able to demonstrate an understanding the purpose of RIDDOR and what should be reported.
Module 1: Accident and Incident Reporting
Easy
3 mins
Waleed Khalid
Upon completion of this section, you should be able to demonstrate an understanding of: when and how to report incidents and how to be aware of incidents and near misses.
Brief Description of Accident and Incident Reporting
Easy
3 mins
Waleed Khalid
The Accident and Incident Reporting course provides comprehensive training on the procedures and protocols involved in documenting and reporting workplace accidents and incidents.
Module 4: Handling a Complaint
Easy
38 mins
Waleed Khalid
After finishing this section, you ought to be able to show that you understand: how to respond to a complaint.
Module 3: Receiving a Complaint
Easy
6 mins
Waleed Khalid
After completing this section, you should be able to show that you understand the following: • where and how someone can file a complaint on behalf of another person.
Module 2: Roles and Responsibilities
Easy
2 mins
Waleed Khalid
After finishing this section, you have to be able to show that you comprehend the following: the roles and duties of persons participating in the organization's complaints procedure.
Module 1: Introduction
Easy
2 mins
Waleed Khalid
After completing this section, you should be able to show that you understand the following: the NHS Constitution's provisions regarding individuals' rights to file complaints; the process for filing complaints.
Brief Description of Complaints
Easy
2 mins
Waleed Khalid
The "Complaints" course teaches learners how to handle complaints in professional contexts. This training teaches how to handle customer, employee, and internal complaints professionally, empathetically, and efficiently.
