1. Module 5 : Reducing barriers to effective communication

    After completing this section, you will understand: Why reducing communication barriers is essential for effective interaction
  2. Module 4 : Barriers to effective communication

    After completing this section, you will understand: Some of the common barriers that may affect communication
  3. Module 3 : successful communication

    After completing this section, you will understand: Why successful communication is essential The difference between formal and informal communication
  4. Module 1 : introduction

    After completing this section, you will understand: Why effective communication is a vital part of everyday life
  5. Brief Introduction to Communication

    By the end of this section, you will understand: Why effective communication is essential in everyday life How communication influences relationships, teamwork, and care delivery
  6. Module 3 : employee’s responsibility

    By the end of this section, you will understand: How to prepare before making a disclosure What actions to avoid when raising a concern What external support is available to whistleblowers How to report concerns to the Care Quality Commission (CQC) The meaning of a “protected disclosure” and the legal protection it provides
  7. Module 2 : Employer’s responsibility

    By the end of this section, you will understand: The research-based benefits of supporting whistleblowers How employers should encourage whistleblowing within the Practice What a comprehensive whistleblowing policy must contain How a whistleblowing policy should be promoted
  8. Module 1: Introduction

    By the end of this section, you will understand: The meaning of whistleblowing The consequences of ignoring staff concerns The benefits of encouraging whistleblowing The barriers that prevent people from speaking up Why whistleblowers should be protected and viewed positively
  9. Brief description of Whistleblowing

    By the end of this section, you will understand: The meaning and definition of whistleblowing The potential consequences of ignoring staff concerns The key benefits of encouraging whistleblowing Common barriers that prevent individuals from speaking up
  10. Module 3 : The COVID-19 Vaccination Programmed

    By the end of this section, you will be able to: Identify groups at high risk of COVID-19 and explain prioritization Understand the consent process in vaccination Describe the legal mechanisms that allow vaccine supply and administration Differentiate between a prescription, PSD, PGD and Protocol Explain correct storage, preparation and administration of COVID-19 vaccines