1. Module 3: The Ten Principles of Being Open

    Once this section is finished, you should be able to show that you understand the following: The ten principles of being open; How to appropriately communicate with carers and/or service users in the event of a patient safety incident;
  2. Module 1: Introduction

    After completing this section, you ought to be able to show that you understand Being Open in general.
  3. Module 2: Being Open and the Benefits

    After finishing this section, you should be able to show that you understand what an open and fair culture looks like and why it is beneficial to be open.
  4. Brief Description of Being Open

    "Being Open" is a transforming training that promotes professional and personal openness, honesty, and authenticity. Through engaging modules and practical activities, participants will learn how open communication, honesty, and vulnerability generate trust.
  5. Module 4: Managing Violence and Aggression

    This section is about, How to report an assault, whether it be physical or not.
  6. Module 3: Conflict Resolution

    After finishing this section, you should understand the following: The assault cycle; Items that will impact the conflict scenario; Conflict causes and examples
  7. Module 2: Risk Factors

    After reading this section through, you should be aware of the Elements that could cause or exacerbate a conflict situation
  8. Module 1: Introduction

    why is violence and aggression against employees or other members of the public a problem? How can we address violence and aggression?
  9. Brief Description of Conflict Resolution

    The "Conflict Resolution" course provides a complete toolset for managing and resolving corporate, personal, and community problems. Through interesting modules, participants will acquire practical methods, communication, and negotiation skills to resolve issues and achieve good results.
  10. Brief Description of Moving and Handling People

    The "Moving and Handling People" course is designed to provide essential training for individuals who work in roles where they may need to assist and move people.