Health Navigation

Health Navigation

Health Navigation

Comprehension of the Fundamentals of Health Navigation

The fundamentals of healthcare will be dissected in this section of the course outline. We will simplify complicated jargon and procedures, ranging from visits to the doctor to understanding insurance coverage. Acquire the self-assurance necessary to navigate the environment of healthcare with ease.

Find Your Way Around

Investigate the many different resources that are accessible for learning about healthcare. Discover the various ways in which you can receive information and support, ranging from online tools to community resources. Give yourself the ability to make decisions about your health path based on accurate information.

Effective communication

Learning how to communicate effectively with medical experts is an important skill to acquire. This session offers helpful suggestions on how to communicate your problems, obtain answers to your inquiries, and comprehend the advice that your doctor gives you. Maintain a sense of self-assurance and clarity while navigating patient contacts.

Advocating for Yourself

In the field of healthcare, you will learn the significance of self-advocacy. The purpose of this module is to provide you with the tools necessary to advocate for your health, including the ability to comprehend your rights and to articulate your requirements. You should act as your own best advocate when navigating the healthcare system.

Meeting Obstacles

Obtain a better understanding of the typical obstacles that arise along the health navigation journey. Whether it be overcoming obstacles to care or negotiating insurance concerns, it is important to acquire tactics that can help combat obstacles head-on. Gain the ability to navigate the problems that are associated with healthcare with resilience.


  1. Brief Description of Health and Navigation

    Health Navigation is a thorough training programme that teaches people how to navigate the complicated healthcare system. This course addresses healthcare access, patient advocacy, and health literacy.
  2. Module 1: Introduction

    By the end of this part, you should be able to explain: Why health navigation is necessary, How it will improve services,The advantages to patients.
  3. Module 2: Your Role as a Health Navigator

    After completing this section, you should be able to: Understand nine competency domains, Communicate effectively, Support access to services
  4. Module 3: Effective Engagement

    After completing this section, you should be able to: Describe the role of a health navigator, Understand patient resistance to appointment booking, Identify good and bad practices in patient communication.
  5. Module 4: The Service Directory

    After completing this part, you should be able to: Define a service directory, Explain its use, Highlight the significance of frequent updates.
  6. Module 5: Red Flags

    You should be able to: Define red flags, Recognise them after finishing this section, Adhere to practice procedure when recognising a red flag.

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