When you are caring for people, what should be your goal?

Is the following statement in the video true or false? social care is the provision of social work, personal...

Active listening involves...

Is the following a summary or a paraphrase? 'Can I check I've got this right? For lunch today, you'd...

Which two of the following phrases are useful to encourage the service user to continue with what they are...

Which of the following are open questions?

Is the following statement true or false? Checking that your communication has been understood by the service user is...

When you are visiting a service user, what does 'Leave part of you at the door' mean?

If you are communicating with a visually impaired person, what's the most important way to ensure good communication?

What is meant by 'developing a communication toolbox'?