Question 4 mah

When standing correctly what should the position of the hips be?

Question 4 mah

When standing correctly what should the position of the hips be?

Question 3 mah

Who is responsible for reporting injuries sustained during handling?

Question 3 mah

Who is responsible for reporting injuries sustained during handling?

Question 2 mah

When carrying out a moving and handling task whose health and safety should be considered?

Question 2 mah

When carrying out a moving and handling task whose health and safety should be considered?

Question 1 mah

What should the correct position of the feet be when standing?

Question 1 mah

What should the correct position of the feet be when standing?

Question 20 cc

What percentage of communication do words account for?

Question 20 cc

What percentage of communication do words account for?

Question 19 cc

Which of the following would make a customer satisfied?

Question 19 cc

Which of the following would make a customer satisfied?

Question 18 cc

If a customer complains it is important that you seek to apportion blame as soon as possible?

Question 18 cc

If a customer complains it is important that you seek to apportion blame as soon as possible?

Question 16 cc

The general standards set for customer care only apply to staff who have particular jobs involving a lot of...

Question 16 cc

The general standards set for customer care only apply to staff who have particular jobs involving a lot of...

Question 15 cc

How long does it take someone to make a decision about another person/organisation as to whether they like, dislike...

Question 15 cc

How long does it take someone to make a decision about another person/organisation as to whether they like, dislike...

Question 14 cc

Listening is the process of hearing?

Question 14 cc

Listening is the process of hearing?