1. Module 2: Conflict

    Module 2 discusses conflict, which arises when two or more people with more power claim a finite resource or action and thwart others' wishes. Conflict can involve multiple parties, and incompatibility, resource allocation, and goal interference can cause frustration.
  2. Module 1: What is Team Working?

    In this module, the focus is on teamwork, which involves understanding each other better and building a high-performing team. A high-performing team embraces diversity, welcomes differences, and plays to each person's talents and goals.
  3. Brief Description of Developing Teamwork

    This course will begin by providing an in-depth explanation of what teamwork is and will then move on to discuss some of the fundamental guidelines for assembling a group of individuals who can work well together.
  4. Module 7: Complaints, Discipline and Negativity

    This module focuses on workplace grievances, discipline, and negativity. Addressing and preventing difficult issues helps maintain strong connections between management and staff.
  5. Module 6: Recruitment, Retention and Training

    Module 6 discusses the use of advertising in recruiting, emphasizing the importance of capturing candidates' attention and keeping them reading.
  6. Module 5: Managing Performance

    Module five focuses on performance management, which involves goal-setting, measurement, and outcomes management to enhance employee performance and meet organizational goals.
  7. Module 4: Employee Handbook

    Module 4 focuses on the importance of an employee handbook in conveying workplace policies. It should define employer and employee behaviors, set expectations, and inform employees of regulations and benefits.
  8. Module 3: Contracts

    Module three focuses on employment contracts and terms, which are essential for workers to understand and adhere to. An employment contract outlines an employee's rights, responsibilities, and circumstances, and must be honored until the end of the employment period.
  9. Module 2: Implementation and HR

    In module two, HR professionals should execute workplace policies and put critical regulations in employee handbooks.
  10. Module 1: Good Employee Relations

    In module one, employee relations is introduced as a crucial aspect of a company's management. It involves treating employees fairly and consistently, fostering loyalty and dedication to their jobs.