1. Brief Description of The Principles of Performance Management

    The principles of performance management encompass several key aspects essential for effective organizational functioning. It involves setting clear and specific goals that are aligned with the overall strategic objectives of the organization.
  2. Module 1: The Course Structure

    Welcome to module one, where I'll briefly explain what you'll learn. First, let me define performance management. Next, discuss the many benefits for individuals, managers, and the company, including strategy, value propositions, job satisfaction, and advancement chances.
  3. Module 5: Holding Disciplinary Hearings and Case Study

    Conducting disciplinary hearings can be stressful for both the chair and the reprimanded. To succeed, it is essential to explain the procedure, introduce the meeting participants, and treat them as one-on-one sessions.
  4. Module 4: Penalties, Their Effects, And Appeals

    Module 4 discusses penalties, their repercussions, and appeals in disciplinary actions. It emphasizes the importance of a hearing and fair treatment of all employees.
  5. Module 3: Notification of a Hearing and Procedure

    Module 3 outlines the process for an employee attending a disciplinary hearing after an investigation. The employee must be informed in writing of the charges against them, their grounds, and possible consequences.
  6. Module 2: Investigations, Allegations and Suspensions

    Module two covers investigations, allegations, and suspensions. Investigations aim to provide a fair evaluation of employee disciplinary accusations.
  7. Module 1: Disciplinary Procedure and Confidentiality

    The disciplinary mechanism aims to maintain good conduct and encourage progress in an organization. It is outlined in policies, staff handbooks, or human resources departments, and applies to all employees, regardless of tenure.
  8. Brief Description of Disciplinary Procedures

    Disciplinary procedures are formal processes used by organizations to address employee misconduct or poor performance.
  9. Module 4: Resilience

    This module discusses the importance of team resilience, which involves managing strain and maintaining individual well-being. It emphasizes the need for cohesion, cooperation, coordination, conflict, and satisfaction in a team.
  10. Module 3: Management Behaviour

    In this module, the focus is on managing behaviour and identifying one's own behavioural style. Relationship managers should be self-aware and adapt their style to suit others, recognizing distinct features in people and adjusting their behavior accordingly.