This module discusses the importance of team resilience, which involves managing strain and maintaining individual well-being. It emphasizes the need for cohesion, cooperation, coordination, conflict, and satisfaction in a team.
Module 3: Management Behaviour
Easy
14 mins
Waleed Khalid
In this module, the focus is on managing behaviour and identifying one's own behavioural style. Relationship managers should be self-aware and adapt their style to suit others, recognizing distinct features in people and adjusting their behavior accordingly.
Module 2: Conflict
Easy
11 mins
Waleed Khalid
Module 2 discusses conflict, which arises when two or more people with more power claim a finite resource or action and thwart others' wishes. Conflict can involve multiple parties, and incompatibility, resource allocation, and goal interference can cause frustration.
Module 1: What is Team Working?
Easy
12 mins
Waleed Khalid
In this module, the focus is on teamwork, which involves understanding each other better and building a high-performing team. A high-performing team embraces diversity, welcomes differences, and plays to each person's talents and goals.
Brief Description of Developing Teamwork
Easy
2 mins
Waleed Khalid
This course will begin by providing an in-depth explanation of what teamwork is and will then move on to discuss some of the fundamental guidelines for assembling a group of individuals who can work well together.
Module 7: Complaints, Discipline and Negativity
Easy
15 mins
Waleed Khalid
This module focuses on workplace grievances, discipline, and negativity. Addressing and preventing difficult issues helps maintain strong connections between management and staff.
Module 6: Recruitment, Retention and Training
Easy
7 mins
Waleed Khalid
Module 6 discusses the use of advertising in recruiting, emphasizing the importance of capturing candidates' attention and keeping them reading.
Module 5: Managing Performance
Easy
12 mins
Waleed Khalid
Module five focuses on performance management, which involves goal-setting, measurement, and outcomes management to enhance employee performance and meet organizational goals.
Module 4: Employee Handbook
Easy
12 mins
Waleed Khalid
Module 4 focuses on the importance of an employee handbook in conveying workplace policies. It should define employer and employee behaviors, set expectations, and inform employees of regulations and benefits.
Module 3: Contracts
Easy
12 mins
Waleed Khalid
Module three focuses on employment contracts and terms, which are essential for workers to understand and adhere to. An employment contract outlines an employee's rights, responsibilities, and circumstances, and must be honored until the end of the employment period.
