This online training course focuses on loan worker safety principles, workplace violence, legal obligations, personal safety, risk assessment, training, communication equipment, job design, and surroundings.
Module 2: The Law: Responsibilities
Easy
11 mins
Waleed Khalid
Module 2 covers the laws and duties of employers and employees regarding loan workers. Employers must ensure staff health, safety, and welfare by following the 1974 Health and Safety at Work Act
Module 5: Practical Tips to Avoid Conflict
Easy
12 mins
Waleed Khalid
Module five discusses avoiding conflict in the workplace, including delivering bad news or enforcing laws. To avoid violence, lone workers should assess response and cooperation levels, gather information, and check for history of abuse.
Module 6: Reporting and Recording Incidents
Easy
12 mins
Waleed Khalid
Module 6 focuses on reporting and recording accidents and violent situations. Accident report forms should be filled out for all incidents, allowing management to assess and track the problem's scope.
Brief Description of Introduction to Personal Safety for Lone Workers
Easy
2 mins
Waleed Khalid
The "Introduction to Personal Safety for Lone Workers" course is tailored to educate individuals who work alone on essential safety practices. Participants learn about potential risks and hazards associated with lone working, as well as strategies to mitigate those risks.
Brief Description Introduction to Emotional Intelligence
Easy
2 mins
Waleed Khalid
The "Introduction to Emotional Intelligence" course is designed to provide participants with foundational knowledge and skills related to emotional intelligence (EI).
Module 1: What is Emotional Intelligence?
Easy
14 mins
Waleed Khalid
This course explores the concept of emotional intelligence, its application in workplace situations, and its differences from IQ. It delves into the Goldman framework, self-awareness, self-regulation, empathy, and social skills.
Module 3: Emotional Intelligence at work
Easy
13 mins
Waleed Khalid
Module three on workplace emotional intelligence explores the impact of various emotions on work, including positive and negative ones. Positive emotions improve creativity, client interactions, staff retention, and profitability.
Module 2: Understanding and recognising emotions
Easy
13 mins
Waleed Khalid
Module 2 focuses on emotional recognition, with Aristotle's quote stating that understanding emotions is crucial for proper reasoning and decision-making. Adaptive emotions, such as worry and frustration, help the brain set learning and memory priorities.
Module 4: Tips for dealing with emotions at work
Easy
13 mins
Waleed Khalid
Module 4 of this program provides practical workplace emotion management methods. Understanding and managing workplace emotions is crucial for teamwork.
