Root Cause Analysis – GPs
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Root Cause Analysis – GPs

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2 Lessons

8 mins

Complexity :

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  • Brief Introduction
  • Why Use Root Cause Analysis?
  • How Root Cause Analysis is Used
  • The ‘5 Whys’ Technique
  • Fishbone (Ishikawa) Diagram

Lessons

  1. Brief Description of Root Cause Analysis

    Easy

    2 mins

    Understand the purpose and importance of Root Cause Analysis Explain how Root Cause Analysis is applied in real situations Demonstrate the use of the ‘5 Whys’ technique Understand and apply Fishbone (Ishikawa) diagrams

  2. Module 1 : Root cause analysis toolkit

    Easy

    6 mins

    By the end of this section, you will have a clear understanding of: The purpose of Root Cause Analysis (RCA) How Root Cause Analysis is applied in practice How to use the ‘5 Whys’ technique How to use Fishbone (Cause and Effect) Diagrams